In this new and improved two-day program designed to meet the needs of the next generation of volunteer managers, Certificate in Volunteer Management participants will learn techniques for recruiting, training, placing, retaining and rewarding volunteers as well as ways to increase the teamwork with staff. Participants will work on group exercises and use case studies to better understand the concepts presented in the workshop. Upon successful completion of the two sessions, volunteers will be awarded a Rollins College Certificate in Volunteer Management.
1.Creating a volunteer program/manual
2.Recruiting volunteers - a shift in thinking
3.Orienting and assigning volunteers
5.Using evaluation to improve the volunteer program
6.Recognition and rewards for volunteers
View a list of currently scheduled Certificate in Volunteer Management event dates.
$300 Members, $540 Non-members
Download an informational flyer. (PDF)
Andrea Hendry is the managing partner for Smart Chicks Consulting, Inc. where she assists nonprofit agencies in streamlining their processes and acts as a community relations specialist to help corporation’s employees connect with their communities through volunteer ism. She specializes in "volun-tourism” and excels at engaging corporate volunteers and donors. She is also the Cities of Service Coordinator for the City of Orlando, coordinating the city’s volunteer activities. In 2009, she was president of the Council of Volunteer Managers of Central Florida. Previously, she has worked in volunteer management with several nonprofit agencies throughout the community, including Give Kids the World Village and Heart of Florida United Way.
Emily Furlong is the senior program manager at the Philanthropy and Nonprofit Leadership Center. Her nonprofit teaching experience includes fundraising, planning and development, volunteer management, and board governance. She has been a founding member of two nonprofits, Seminole Heart and Habitat for Humanity of Seminole and served as executive director of Seminole Heart. Previously, she served as the volunteer manager at Meals on Wheels and Harbor House.
More reasons for participating in the certificate program:
- The Certificate in Volunteer Management is awarded by Rollins College, a top-ranked educational institution. Ranked #1 MBA program in Florida by Forbes magazine.
- Experience and credibility - U.S. News & World Report ranked Rollins College one of "America's best colleges," the oldest recognized college in Florida.
- Rollins is consistently recognized by Peterson’s Competitive Colleges, Barron’s Guide, and The Princeton Review as being among the finest private, liberal arts colleges in America.